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Australian Delivery Information

Click & Collect - $2

FREE for orders over $30

  • Available in selected stores
  • Allow 5 business days for your order to be ready for collection
  • Please note: uncollected orders will be cancelled after 30 days

 

Standard Delivery - $7 

FREE for orders over $50

  • Orders will leave our warehouse within 2-4 business days
  • Delivery to Melbourne Metro, Sydney Metro, Canberra Metro, Brisbane Metro & Adelaide Metro: 3-5 business days
  • Delivery to Perth Metro, Darwin & Alice Springs: 5-8 business days
  • Delivery to Regional Australia: 5-18 business days

Express Delivery - $10

$1 for orders over $50 

  • Express orders placed weekdays before 2pm AEST will leave our warehouse on the same day. Orders placed outside of these times will leave the next business day
  • Delivery to Melbourne Metro, Sydney Metro, Canberra Metro, Brisbane Metro & Adelaide Metro: 1-2 business days
  • Delivery to Perth Metro, Darwin, Alice Springs & Regional Australia: 2-5 business days

Please note that during busy sale periods and over Australian public holidays, you may experience a delay in receiving your order, we apologise in advance for any inconvenience. Please contact us if you have any questions about your order

Delivery Terms & Conditions

  • Next business day delivery to roadside addresses and offshore islands within these zones is not guaranteed. For any updates to expected delivery times, please refer to the Australia Post website.
  • All orders sent within Australia require a signature on delivery. If you are not available to sign for your order, Australia Post will leave a note with instructions for pick up from a designated post office. If you are an Australia Post My Post customer you may be contacted by Australia Post prior to delivery offering their Safe Drop service where you waive the requirement for a signature. Note: if you elect to use this service, the agreement is between you and Australia Post, and Supré takes no responsibility for any lost or damaged items due to the use of this service.
  • While we do everything we can to ensure your order is delivered in a timely manner, we will not be liable for any loss or damage incurred by any person as a result of delay caused by our carrier that we have no control over or by any event which is out of our reasonable control or foresight including but not limited to any delay caused by an incorrect delivery address being provided to us. 
  • Please note that international orders (including to New Zealand) cannot be delivered to Post Office boxes.
  • If any items in your order are out of stock at the time your order is packed, we will notify you via email and refund you for those items.
  • Nail polish, flammable items and some consumable items cannot be shipped internationally. You can find more details on the United Postal Union Convention website.
  • Customs and import charges for international orders: Depending on the value of your order and the destination country, you may be charged import or customs charges. These charges are imposed by the destination country and we are not able to control or estimate any applicable fees or charges. Customs and import fees are the responsibility of the person receiving the parcel, and are not included in the cost of delivery. Please check with your country’s customs service if you need more information.

Free or Reduced Shipping Terms & Conditions

  • No promo code needed! Free or reduced shipping is automatically applied at checkout when your order is over the specified threshold. 
  • The threshold is calculated after any promotions and discounts are applied.
  • Free or reduced shipping is a limited promotion and not available for orders delivered outside Australia.
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